Best place to stay in Ella; you float amid the clouds, valley and jungle. The views from the rooms and restaurant are spectacular. In the mornings you see the mountain ranges far out in the horizon, while in the afternoons you see the clouds and rain come up the valley enveloping you in magical mist. Btw, Lahiru, the chef at Hide Ella is fabulous, and lunch there is a treat, both the food and the views. (Actually, Hide Ella Hotel was/is the only redeeming feature about the dreary way Ella has developed its tourist scene. I would not recommend stopping over in Ella, unless you treat yourself to this hotel.)

We have just spent three nights in Hide Ella. The views are amazing, the hotel modern and clean. Steam room and sauna an added bonus to the pool. The staff and very friendly and professional. Nothing to much trouble. Breakfasts are amazing thanks to Waruna, Vino and Thimira. Thanks for making a Standout in Sri Lanka.

Different experience than a regular hotels (many of which are houses or unplanned buildings converted to hotels) Hide Ella has its own elegant and beautiful architectural design. It has an exceptional out look in each floor. …

We had a truly lovely breakfast at Hyde Ella Resort! The setting was serene, with stunning views that made the morning feel extra special. …

The access to the hotels is up a steep unmade road. Our minibus was unable to to reach the hotel however we were able to reach 5is by tuk tuk. …

The high tea was so delicious. Best chocolate cake that did not overpower my mouth. Our server Waruna was really attentive to us. Recommend to come here and have a high tea after a rainy day in Ella.||The view of the valley is a sight to see. Especially enjoy the waterfall in the distance

The location on the side of the mountain was amazing. We had great views. The rooms were great. Breakfast was lovely with fresh made waffles and curd and service at breakfasttime was good. But otherwise service was poor. There was plenty of staff available.

My family and I attended for high tea and it was fantastic. The food was delicious, choice available amazing and our waiters - Waruna, Chamil and Shaan - were very attentive. Great experience to share in tea country, with the most wonderful view. Highly recommend.

Overpriced and disappointing – not what we expected
We spent two nights at Hide Ella Hotel and were excited about the mountain view room we had booked. While the view was indeed beautiful, it also included a large sign from a neighboring hotel that raised concerns about wastewater management at Hide Ella. This was quite unsettling and not something we had been made aware of prior to our stay.
For a rate of €300 per night, we expected much more. Our room had visible mold in the bathroom and exposed electrical wiring—issues that don’t match the standards of a supposed four-star hotel.
We also tried to use the spa area due to the rainy weather, but it was disappointing. The lighting was poor, the sauna turned off after just 12 minutes and needed multiple restarts to get warm, and the jacuzzi was covered and emitted a very unpleasant smell when opened. It didn’t feel clean or relaxing.
While the staff was friendly and professional, the overall atmosphere of the hotel felt empty and uninspired. It seemed like the focus was more on Instagram aesthetics than guest comfort or sustainability.
We chose not to dine at the hotel, so we can’t comment on the food. The beds were very hard, and access via the steep road was also a challenge.
The view was definitely a highlight, and the coffee was decent—but overall, the stay didn’t justify the high price.

We stayed two nights at Hide Ella Resort and had an amazing time. The staff was very friendly, the food was great, and the view was absolutely beautiful. We really enjoyed our stay.
However, we did notice a bad smell near the hotel area. We just wanted to bring this to your attention, as it might be something worth looking into. We think it may be coming from somewhere next to the hotel. It would be great if you could check where it’s coming from and try to resolve it.
Other than that, everything was perfect. Thank you for the lovely experience!

Absolutely loved our stay at Hide Ella!
The views were stunning — waking up to the misty mountains was a dream. The room was super clean and cozy, and the staff were so friendly and helpful. Food was great too, especially breakfast! A bit of a climb to get there, but totally worth it for the peaceful vibe and scenery.
Highly recommend for anyone visiting Ella!

I had an amazing stay at this beautiful hotel! The surroundings were absolutely stunning, with nature all around creating a peaceful and relaxing vibe. The outdoor tub experience was incredible — soaking while enjoying the views was unforgettable. The staff were friendly, the rooms were comfortable, and everything was super clean. I highly recommend it for anyone looking for a perfect nature getaway!